What is a Complex Job in the Dental Lab Industry?
For the purposes of claiming the R&D tax credit, we need to separate the complex jobs from normal routine jobs for a given project group.
Complex jobs include those that were not duplications, adaptations, or simple jobs. A complex job is one that involves a process to eliminate uncertainty through implementation of the below steps.

Step 1 – Gathered Patient Data
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Evaluated best method to create impressions
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Evaluated best method to produce reliable digital scans
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Determined whether use of enhancements is necessary to achieve quality pour or scan
Step 2 – Developed Initial Plans
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Created custom impression trays and/or wax bite rims
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Created digital models according to initial scans
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Determined appropriate contours to provide proper ergonomics and future tooth positions
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Identified best components for implant/device, such as tooth mode
Step 3 – Modeling / Prototyping
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Tested articulation of physical or digital model
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Evaluated form and function of tooth setup from initial plans
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Determined additional augmentations (i.e. wax) needed to achieve proper support and realistic appearance
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Reviewed and revised or approved digital waxups
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Prototype Review: Collaborated with patient and clinician during review of prototype in practical application
Step 4 – Machining Design and Validation
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Determined optimal manufacturing process
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Created custom procedures for fabrication (i.e. CNC machine operations, milling techniques, etc.)
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Evaluated material types and ratios for components such as acrylic, stain, glaze, etc.
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Developed curing processes to achieve necessary hardness
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Tested articulation and adjust as necessary for proper function
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Assessed product for functionality and quality as defined in initial plans